Explore Frequently Asked Questions
Everything you need to know about getting quick, professional interior design advice—without the full-service commitment.
Not sure how it works? You’re in the right place.
If you’re considering booking a consultation, it’s completely normal to have a few questions first.
Design Desk is designed to be simple, approachable, and helpful—but also a little different from traditional interior design services.
Below are answers to the most common questions to help you feel confident moving forward.
What is a virtual interior design consultation?
A virtual interior design consultation is a one-on-one video call where you can ask questions and get professional design advice for your home. We’ll talk through your space, review your options, and help you make confident decisions—without the need for full-service design.
What can I ask during my session?
Anything you’re stuck on.
Most clients use their session for:
• Paint color selection and undertones
• Furniture layout and spacing
• Choosing sofas, rugs, and décor
• Pulling a room together cohesively
• Kitchen and bathroom design decisions
• Getting a second opinion before making a purchase
If you’re unsure—it’s probably a perfect fit for this.
How do I prepare for my consultation?
After booking, you’ll have the option to share:
• Photos of your space
• Links to items you’re considering
• A list of questions or decisions you’re stuck on
The more context you provide, the more we can cover during your session—but it doesn’t have to be complicated.
Do I need to have everything figured out beforehand?
Not at all.
Most people book because they feel stuck or unsure. That’s exactly what this is for—we’ll figure it out together.
What’s the difference between the 30-minute and 60-minute sessions?
30-minute sessions are great for quick questions or one specific decision.
60-minute sessions are better if you have multiple questions, a full room to review, or need more in-depth guidance.
Will you tell me exactly what to buy?
You’ll get clear, professional guidance and recommendations—but this is not a full-service sourcing or shopping service.
Think of it as expert advice to help you make the right decision, rather than guessing on your own.
Is this a full-service interior design package?
No—and that’s intentional.
Design Desk is designed for quick, targeted advice without the cost or commitment of full-service design. You stay in control of your project—we’re just here to guide you.
What if I need more time after my session?
You can always book another session whenever you need additional help. Many clients come back as new questions come up throughout their project.
How quickly can I book a session?
Appointments are available based on current availability, and many clients are able to book within a few days.
Is this really worth it for just one question?
Yes—especially if that decision impacts your space long-term.
A quick conversation can help you avoid costly mistakes, save time, and feel confident moving forward.
Do you offer refunds?
Due to the time-based nature of consultations, sessions are non-refundable once booked. If you need to reschedule, we’re happy to accommodate with advance notice.
What if I’m not sure this is right for me?
If you’re feeling stuck, overwhelmed, or unsure about a design decision—this is exactly what Design Desk is for.
Simple. Transparent. No pressure.
Most clients book when they’re stuck on a decision—that is exactly what this is for.
No long-term commitment
No hidden costs
No overcomplicated process
Just helpful, professional interior design advice—when you need it.